At Ganesh Sky Balloon Delhi, We make our best efforts to deliver each item in your order within 14 working days of your placing the order, inclusive of processing time. We strive to deliver products purchased from us in excellent condition and in the fastest time possible. If the order is cancelled, lost or UN-delivered to your preferred location, we will refund the complete order amount. Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.